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IVR System for Call Centers
Identify and route each customer call to the best appropriate agent based on the caller's input with an intelligent IVR system.
Identify and route each customer call to the best appropriate agent based on the caller's input with an intelligent IVR system.
An inbound call center is a client service function whose primary responsibility is to handle incoming client phone calls.
Customer relationship management is the process of managing interactions with existing as well as past and potential customers.
A predictive dialer is a valuable tool for creating a phone tree for the front-line service employees of your company.
A web service is a collection of open protocols and standards used for exchanging data between applications or system.
it's the ability to take a SIM card from a cell provider in your area and connect it to a device that can then connect back to the phone system and be used for incoming and outgoing calls.
A PRI card is used to connect PRI lines to IP PBX/ IP Telephony Server so that all the IP Phones/ Analog phones (extensions) can make outgoing calls or receive incoming calls using it.
An IP PBX is a system that connects telephone extensions to the public switched telephone network and provides internal communication for a business.
Computer telephony integration (CTI) technology is a software product that connects phone systems and computers, specifically with a customer relationship management (CRM) system.
Avyukta Intellicall Established in 2008 & Headquartered in Jaipur, Rajasthan. We provide complete solutions for Tele Calling with totally Customisable CRM, MIS Integrations. Premise / In house, Hosted, Cloud-based solutions available on rental purchase EMI cloud telephony models for unlimited and retail or pay-as-you-go packages, optional asterisk and API CRM customisations for go auto-dial and Vicidial or Vicibox solutions for domestic and international call centers and BPO, free dialer and did for us UK, Canada, Australia based call center clients, the single roofed platform with single vendor coordination
We provide TURNKEY call center SOLUTIONS with products & services ranging. Avyukta Intellicall Consulting Pvt. Ltd. is among the pioneer companies that provide Turnkey Contact Center Solution to avail single vendor coordination with the highest clients through a reliable and harmless channel partnership and official resellers.
